Privacy and data

TswanaPlay Privacy Policy

Last updated: August 23, 2026

TswanaPlay (“TswanaPlay,” “we,” “us,” or “our”) is an online platform that allows users to play Mhele through their web browser.

This Privacy Policy explains what information may be collected when you use TswanaPlay, how that information is used, and the choices available to you.

1. Information We Collect

TswanaPlay is designed to require as little personal information as possible.

Information You Provide

TswanaPlay currently does not require users to create an account to play Mhele.

Depending on the features available on the platform, you may provide limited information such as:

  • A player name or display name.
  • A private room or game code.
  • Information you provide when contacting us for support or feedback.

You should avoid using sensitive or personally identifying information as your player name.

Technical Information

When you access TswanaPlay, certain technical information may automatically be processed by TswanaPlay or our service providers, including:

  • IP address.
  • Browser type.
  • Device type.
  • Operating system.
  • Approximate location based on IP address.
  • Pages or features accessed.
  • Connection information.
  • Error logs and diagnostic information.
  • Date and time of access.

This information is primarily used to operate, secure, troubleshoot and improve TswanaPlay.

2. Game Information

When you play Mhele, TswanaPlay may temporarily process game-related information such as:

  • Player identifiers.
  • Game room identifiers.
  • Current board state.
  • Player turns.
  • Moves and captures.
  • Match status.
  • Connection status.
  • Matchmaking information.

This information is necessary for online games to function properly.

Game information may be stored temporarily or for longer periods where necessary for security, debugging, performance monitoring or service improvement.

3. How We Use Information

Information collected through TswanaPlay may be used to:

  • Provide and operate online Mhele games.
  • Match players with one another.
  • Create and manage private game rooms.
  • Maintain game state between connected players.
  • Detect technical problems and service interruptions.
  • Protect TswanaPlay against abuse, fraud, automated attacks or misuse.
  • Improve performance, reliability and user experience.
  • Respond to support requests or feedback.
  • Comply with applicable legal requirements.

We do not sell your personal information.

4. Cookies and Local Storage

TswanaPlay may use cookies, browser local storage or similar technologies to make the platform function properly.

These technologies may be used to:

  • Maintain game sessions.
  • Remember temporary preferences.
  • Keep players connected to an active game.
  • Improve performance.
  • Support security features.

Some infrastructure or analytics providers may also use similar technologies in accordance with their own privacy policies.

5. Service Providers

TswanaPlay may rely on third-party service providers for services such as:

  • Website hosting.
  • Database infrastructure.
  • Real-time game connectivity.
  • Security.
  • Performance monitoring.
  • Analytics.

These providers may process limited technical information on our behalf where necessary to provide their services.

We only intend to use service providers that are appropriate for operating TswanaPlay and require access to information only where necessary for their services.

6. Advertising

If advertising is introduced on TswanaPlay, advertising providers may process information such as device information, IP address, browser information or advertising identifiers.

Where required, users will be provided with appropriate notices or choices regarding advertising technologies.

TswanaPlay does not currently require users to provide personal information specifically for advertising purposes.

7. Data Retention

We retain information only for as long as reasonably necessary for the purposes described in this Privacy Policy.

Temporary game and session information may be deleted automatically after a match, session or reasonable period of inactivity.

Technical logs may be retained for longer periods where necessary for security, troubleshooting or service improvement.

8. Data Security

We take reasonable technical and organizational measures to protect information processed through TswanaPlay.

However, no internet-based platform or storage system can guarantee absolute security.

Users are responsible for keeping private game codes confidential when they do not want other people to join their private matches.

9. Children's Privacy

TswanaPlay is a general-audience online game.

We do not knowingly collect unnecessary personal information from children.

Because accounts are not currently required, users should avoid entering personal information into player names or other public-facing areas of the platform.

If we learn that personal information belonging to a child has been collected inappropriately, we may take reasonable steps to remove it.

10. International Processing

TswanaPlay's hosting and technology providers may operate servers in countries outside Botswana.

As a result, technical and game-related information may be processed or stored outside your country of residence.

Where applicable, we take reasonable steps to ensure that information is handled appropriately.

11. Your Choices

Depending on applicable law and the information we hold about you, you may have rights relating to your personal information, including requesting:

  • Access to your personal information.
  • Correction of inaccurate information.
  • Deletion of certain information.
  • Information about how your data is processed.

Because TswanaPlay does not currently require user accounts, we may not always be able to associate stored technical information with a specific individual.

13. Changes to This Privacy Policy

We may update this Privacy Policy as TswanaPlay changes.

If significant changes are made, the updated version will be published on TswanaPlay with a revised Last Updated date.

Continued use of TswanaPlay after an updated Privacy Policy becomes effective means the updated policy will apply to your future use of the platform.

14. Contact

If you have questions, concerns or requests relating to privacy or this Privacy Policy, you can contact TswanaPlay through the contact information provided on the platform.

TswanaPlay
Botswana